Retail banking now happens on hardware the bank does not own, cannot inspect and did not approve. This is where the loss starts, and what it takes to close it.
Nothing in this sequence looks like an attack to a server. Every credential is real, every device is the customer's own, every OTP arrives where it should.
A fraud engine sees the transaction. It cannot see the room the transaction is happening in.
Pick a channel to read the exposure in the bank's own terms.
Three positions, one verdict format, one console. Not a rules engine to tune — evidence your existing engine has never had.
Open a line to read the mechanism and the control that answers it.
Every verdict is a signed record — device state, app build, signals, policy version, action taken. An incident review becomes a query rather than a reconstruction.
A device-and-channel assessment across your banking app and netbanking traffic — tampering, remote-access sessions, emulator clusters, SIM-change exposure and bot load — read against RBI and NPCI control expectations.